7 Days Easy Returns Policy
Customer Satisfaction is our primary goal. We have a very simple return and 100% refund policy. We will gladly accept back any product in its original packing within 7 days of you receiving your product if you are not happy with the product for any reason. You will need to inform us within 24 hours of delivery of the product.
We got you cover for the following return scenarios-
- Not satisfied with the product quality
- Defective Product Received
- Wrong Product Received
What happens if you want to return because of unsatisfied product quality?
Please provide us with maximum possible details as that would be the base of examining the defect or differences. Once we understood the difference, we can initiate the return process.
How can i return the order?
- UK and European customers have to ship their products that they want to return at following address:
DressMantra, 5 Sherbrooke Way, Worcester Park, London KT48BG. United Kingdom. Phone: 07466792287
- Australian Customers have to ship their products that they want to return at following address:
DressMantra, 6, Redwood Street, Blacktown. Sydney, NSW, 2148 Australia Phone: 0411382422
- Indian Customers have to ship their products that they want to return at following address:
DressMantra, Shop No: 3- Milap Chowk, Jalandhar, Punjab. India. Zip code: 144001. Phone: +91 0871400380